We all form perceptions. We categorize and label people, situations, places and objects continuously, based on some cues that we pick and interpret. They are positive, negative or neutral and are generally harmless in most cases (except that it triggers a pre-conditioned approach or response). When we have formed a strong perception, we tend to avoid situations involving that anyway.
Why do we form perceptions in the first place? I think our minds are trained to logically analyze things around us and this ‘ability’ gets better as we grow. Lot of the work that we do demand this; be it analyzing a requirement or assessing a person. And before we know, it is our personality, and we conveniently label it as ‘sense making’. Even the tools that we use help us reinforce this behavior. Look at this blog itself; I have to categorize every post and add tags and build a meta-data around it.
When do perceptions become a problem? I think, in relationships which are egoistic and demanding in nature. The two most obvious are romance and work. The moment perceptions are taken over by mind and ego, there is trouble. Some times real serious trouble. I think in romance (marriage included) the impact is not that bad because there is some thing called ‘belongingness’ which at times can overrule all such negative tendencies.
So let’s look at work. Typically in Indian companies, managers are supposed to assess the employees not just based on the work done, but also the behavior, attitude and other soft skills. Perfect setting for forming perceptions, which are ‘professionally right’. I think this is one of the prime reasons for stress at workplace and people leaving jobs.
As I said, mostly perceptions are typically formed based on ‘cues’ and is not substantiated by evidences mostly. How the cues are interpreted depends on the person (and I think where is processed – ego or mind)
Look at this illustration that I think we all can relate to:
Alex is a manager in a company and Erich is a team member reporting in to him. There is another manager David who, Alex suspects to be working against him. All of a sudden, Alex finds that Erich and David are hanging out together often. He is curious but decides to wait and watch. Sometime later, in a meeting David brings up a particular point against Alex, one which Alex thinks is not possible for someone outside the team to know. Now Alex’s perception on David that he is working against him is reinforced, and Alex forms a new perception that Erich is actually bitching on him to David. (Alex’s ego takes over here). Alex gives a feedback to Erich that he is not seen at his desk often and has been taking too many breaks these days. Erich if offended. (His ego takes over). He is now wondering why Alex is trying to find fault with him, while he has been delivering what is expected on time. Erich forms a perception now that Alex is trying to intimidate him. (Why? May be my ideas are better than Alex’s).
Now Erich is careful and but also uncomfortable that Alex is watching him continuously. In the months that follow, Alex is actually searching for cues to reinforce his perception, while Erich is behaving quiet unnaturally, careful not to give Alex any chance to intimidate him. Alex picks some simple ‘cues’; for e.g when Alex gives a smile to Erich when they meet on the corridor, Erich returns just ‘half a smile’ and turns his face away. Fine, Alex is at least confident that he isn’t wrong. The relationship between Alex and Erich becomes very formal and uncomfortable and Erich is now avoiding Alex as far as possible. Alex is also watching who Erich is talking to in the team, subconsciously looking for any changes in their attitude also.
Now Erich talks to David about this and seeks his guidance and in the process David’s perception on Alex, that he is a man on mean thinking, is reinforced. Talking to David reinforces Erich’s perception on the situation that he is being victimized.
In the next feedback cycle, Alex gives a comment that Erich is ‘spreading negative energy’. Erich is furious and offended (ego is hurt badly) and wants to now prove that Alex has a malicious intention to corner him. His mind is now sucked totally in to this and is completely disturbed. A week later, they meet up to discuss the feedback and Erich couldn’t hold his emotion back and vents out his frustration on Alex. This reinforces Alex’s perception and now he is more the sure that he was right. Alex tries to portray that he is helping Erich ‘improve’ by pointing out a ‘hidden’ problem and expects Erich to thank him for that. Now Erich’s perception is reinforced that Alex has some malicious motive in trying to find fault with him and brand him. Alex also sense that Erich is forming a perception on him, and this reinforces his perception on Erich further.
It’s easy to assume where this is heading to. But the sad part is that we get in to this trap often in life and it sucks all the creative energy in us and makes our lives miserable. What everyone missed in the above example that there could be a genuine positive reason for the connection between Erich and David. And the existing perception of Alex on David, prevented him from seeing it that way or trying to find it out.
One of the most important outcomes of letting perceptions rule relationships is that it creates ‘false identities’ for us. When someone has formed a perception that you are ‘moody’ (and you know it) you will automatically tend to be moody in his presence.
While I do not think that it’s not possible (and not needed too) to completely stop forming perceptions, I definitely think we can stop it from ruining our lives and the others around.
Here are some thoughts and suggestions:
- I think the first thing is to see situations and people as they are, without the frills around it. Rather easy said than done. But you we are more mindful and understand how ego and mind works, I think you will be able to do this
- Drop the notion that people are out there to get you. This arises out of fear, and leads to the wrong assumptions we make.
- Even if you form perceptions, don’t let your ego latch on to it. Without the ‘ego’ playing our side, you will be able to solve it through discussions.
- Whether you have formed a perception or fighting one, don’t go around discussing with people. It feeds your ego and further reinforces the perception. Seek help if needed from someone who can help.
- If you are discussing with someone on a perception issue between the two, don’t let your emotions to take over. That will further aggravate the issue. Stay calm and don’t lose your balance
- If you try are trying to change a perception someone has formed on you and it doesn’t work, just drop it. Understand that it is his problem and let him deal with it. Stay away.
- Drop the conditioning that everyone has to have good and right perceptions on you. Try to resolve it only if it has any relevance to you. Don’t let your ego chase it.
After all perceptions are transient, they are bound to change. No one is going to hold on to a particular perception on forever.